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SUNY GCC - Genesee Community College

Who We Are and What We Do

我们的使命:  MATS’ mission is providing high quality, purposeful technology solutions that advance teaching and learning with trust, 理解, 和护理.

The Media and Academic Technologies Services (MATS) Department is located on the first floor of the Conable Technology Building on GCC’s main 巴达维亚 campus. We are part of the Computer Services division and are responsible to:

  • 工作人员 and manage hardware and 软件 for events requiring one or more MATS service (e.g., presentations, lectures/speeches, Q&A/Town Halls, Zoom/video conferencing, Vimeo/live streaming, Encore, Fashion Show, 毕业)
  • Lend AV hardware to staff and faculty for short-term use
  • 巴达维亚 campus digital signage (except roadside marquee, managed by Marcom)
  • Design, deploy, and manage mobile audio-visual and video conferencing equipment
  • Implement, manage, troubleshoot, and problem-solve audio-visual technologies (e.g., projections/large wall displays, presentation systems, 音频系统, 文档相机, video conferencing systems) in a variety of traditional and non-traditional spaces (e.g., classrooms, meeting rooms, offices, in-between spaces, open inside and outside spaces)
  • Support faculty and staff to utilize AV equipment, services, and select applications (e.g.,变焦,全景)
  • Facilitate the exploration, 实现, 管理, and success of new media and academic technologies hardware, 软件, and systems that meet GCC’s strategic goals
  • 生产, 记录, 复制, 重新格式化, and edit select audio-visual content for faculty and staff (subject to scope and copyright)
  • Manage all phases of Media and Academic Technologies and other IT project 管理
  • Collaborate with other departments within and outside of Computer Services to plan, 交付, and manage services that meet or exceed all GCC community members’ and visitors’ MAT needs

How to Make a MATS Service Request

GCC Faculty and 工作人员:  Consult the MATS area within myGCC to locate, complete, and submit the desired service form.  Contact the Events Office (events@qb711.com) if your MATS request is associated with an event.

Non-GCC Affiliated Client:  Contact the GCC Events Coordinator (events@qb711.com) to make arrangements for your event, including MATS services.

Technical 帮助 or Questions?

访问GCC的 帮助台 website for self-help documents as well as a tab/link to submit a 帮助 ticket.